Cradle Mountain Fireplaces

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Reviews of Cradle Mountain Fireplaces

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  Deb Bollard Added March 01, 2018

  ★ ★ ★ ★ ★
  Had a brilliant experience with Cradle Mountain Fireplaces. From my initial enquiry to my install, I was very impressed. The main reason I went with them was the advice I received was critical in ensuring I had the right system to suit my house. Other companies just wanted to know how much I wanted to spend and would have happily taken my money without the fireplace even heating my home. I loved that they cared, took time to understand my needs and sold me a wood heater that fits my home perfectly. Thanks guys, would recommend you anytime.
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  jenny benny Added February 28, 2018

  ★ ☆ ☆ ☆ ☆
  Beware - What started as an apparent customer caring place soon went up in smoke. Once they get your money, they treat you with complete contempt. I have never written a bad review about any business, however, I was compelled to write this message to warn others to stay away. Go to another company where you receive after sales service. Especially with a new fire place where many things can and do go wrong. In my experience, the staff are wonderful, helpful, almost to the point of being smarmy until they have your money after which, they are arrogant, self righteous, uncompromising, spiteful and downright nasty. I highly recommend that you shop elsewhere.

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Home - Cradle Mountain Fireplaces
Stylish and unique wood, electric, and gas fireplaces to add internal or external heating to your home or business.